Looking to get tested?
Send specimens with confidence.
Specimen processing
Quality control
Completed
Turnaround
1-5 business days after receipt
Reliable processing
Consistent, quality-controlled results you can trust.
Laboratory results
Reviewed
Patient
Test
Licensed MLT
Reviewed
Medical director
Every result reviewed
Under medical oversight
Medical oversight
Every result reviewed under our medical director and licensed MLTs.
Direct access to our team
Talk to a real person when you need one.
Who we work with
Built for private and integrative healthcare providers.
Currently accepting specimens from providers across Canada.
*Requisitions must be signed by an authorized provider.
How it works
A simple way to work with us.
FAQ
Questions from providers.
How do I open a provider account?
Send us your practice details through the partner form. Our team reviews them within five business days, then calls you to set up your account, requisitions and specimen pickup or drop-off.
How do specimens get to the laboratory?
By medical courier pickup or drop-off at our Moncton laboratory. We confirm the arrangement with you during onboarding.
How do we receive results?
Results are faxed directly to your office, most within 1–5 business days of specimen receipt. If external testing is needed, the delay may be longer than 5 days. Critical results are communicated promptly when required.
Where can I see your prices?
Pricing is shared with partners during onboarding, along with your test menu and requisitions.
Who pays for the tests?
Your patient pays at the collection centre, for the specimen collection and the tests. That can be MedNexus in Moncton or one of our partner collection centres, which collects payment on our behalf.
Can I add a test to a specimen already sent?
Yes. We keep specimens for 3 days, so a test can be added as long as the specimen is still stable for it. Some tests have a shorter window.
Can my patients have their specimens collected at MedNexus?
Yes, if you’re an enrolled provider. Your patients can have their specimens collected at MedNexus in Moncton or at one of our partner collection centres.
Who do I contact with questions?
Josée Levesque, Clinic & Laboratory Manager, at jlevesque@mednexushealth.ca or (506) 704-6949.
Do you accept specimens from outside New Brunswick?
Yes. We accept requisitions and specimens from providers across Canada, as long as specimens follow our packing and shipping protocol.