Before you book

Payment and policies

What to know about payment, insurance receipts and cancellations before your appointment.

Before you book

Payment and policies

What to know about payment, insurance receipts and cancellations before your appointment.

Before you book

Payment and policies

What to know about payment, insurance receipts and cancellations before your appointment.

Payment

Paying for your visit.

What to know about payment before you book.

Payment method

Debit card

Accepted

Credit card

Accepted

Debit or credit card

We accept debit and credit cards.

A card confirms your booking

A card is required to confirm your booking.

Taxes on your visit

HST

Health care services

$0.00

No taxes

No taxes apply to health care services.

Official receipt

Official receipt

Paid

Patient

Service

Date

Taxes

$0.00

Ready to submit

To your private insurance

Insurance receipts

You receive an official receipt for your private insurance.

Looking for appointment prices?

They’re listed with each appointment on the Clinical Services page.

Cancellation policy

We understand that plans can change.

To ensure appointment times are managed fairly, the following cancellation fees apply to clinic appointments:

When you book

Free cancellation

More than 48 hours’ notice

No cancellation fee will be charged.

48 h before

50% cancellation fee

24–48 hours’ notice

50% of the scheduled appointment fee will be charged.

24 h before

Your appointment

100% cancellation fee

Less than 24 hours’ notice

100% of the scheduled appointment fee will be charged.

More than 48 hours’ notice

before your appointment

Free cancellation

No cancellation fee will be charged.

24–48 hours’ notice

before your appointment

50% cancellation fee

50% of the scheduled appointment fee will be charged.

Less than 24 hours’ notice

before your appointment

100% cancellation fee

100% of the scheduled appointment fee will be charged.

Your appointment

By making an appointment, you acknowledge that you have read this cancellation policy and agree to the terms stated in it.

Understanding Private Healthcare Services

Choice of Private Medical Care

MedNexus Health is an independent private healthcare organization offering medical consultations, diagnostic laboratory services, and other healthcare services designed to support timely, patient-centred care.

Choosing to receive services through MedNexus Health is entirely voluntary. By accessing our services, the patient acknowledges that he/she has chosen to receive private healthcare and understands that fees associated with these services are their personal responsibility unless otherwise specified.

Depending on the service requested, some healthcare services may also be available through the publicly funded healthcare system.

Access, eligibility, availability, and wait times may vary. Patients remain free to seek care through the public healthcare system or another healthcare provider at any time.

Services provided by MedNexus Health are privately funded. Payment is required at the time services are rendered unless alternative arrangements have been made.

An official receipt will be provided and may be submitted to the private insurance provider for possible reimbursement where eligible. Coverage and reimbursement are determined solely by the terms and conditions of the patient’s insurance plan.

Understanding Private Healthcare Services

Choice of Private Medical Care

MedNexus Health is an independent private healthcare organization offering medical consultations, diagnostic laboratory services, and other healthcare services designed to support timely, patient-centred care.

Choosing to receive services through MedNexus Health is entirely voluntary. By accessing our services, the patient acknowledges that he/she has chosen to receive private healthcare and understands that fees associated with these services are their personal responsibility unless otherwise specified.

Depending on the service requested, some healthcare services may also be available through the publicly funded healthcare system.

Access, eligibility, availability, and wait times may vary. Patients remain free to seek care through the public healthcare system or another healthcare provider at any time.

Services provided by MedNexus Health are privately funded. Payment is required at the time services are rendered unless alternative arrangements have been made.

An official receipt will be provided and may be submitted to the private insurance provider for possible reimbursement where eligible. Coverage and reimbursement are determined solely by the terms and conditions of the patient’s insurance plan.

Understanding Private Healthcare Services

Choice of Private Medical Care

MedNexus Health is an independent private healthcare organization offering medical consultations, diagnostic laboratory services, and other healthcare services designed to support timely, patient-centred care.

Choosing to receive services through MedNexus Health is entirely voluntary. By accessing our services, the patient acknowledges that he/she has chosen to receive private healthcare and understands that fees associated with these services are their personal responsibility unless otherwise specified.

Depending on the service requested, some healthcare services may also be available through the publicly funded healthcare system.

Access, eligibility, availability, and wait times may vary. Patients remain free to seek care through the public healthcare system or another healthcare provider at any time.

Services provided by MedNexus Health are privately funded. Payment is required at the time services are rendered unless alternative arrangements have been made.

An official receipt will be provided and may be submitted to the private insurance provider for possible reimbursement where eligible. Coverage and reimbursement are determined solely by the terms and conditions of the patient’s insurance plan.

Contact the clinic

Questions about testing or appointments?

Our team can point you to the right service.

Contact the clinic

Questions about testing or appointments?

Our team can point you to the right service.

Contact the clinic

Questions about testing or appointments?

Our team can point you to the right service.